Hello there, my name is Mike. I’m a
UI, UX & Product Designer
I have worked on mobile apps, SAAS applications, medical devices, websites and a touch screen jukebox for the Waffle House.
LBM Next: Improved Analytics and Navigation
LBM Next was a concept that was meant to replace the current Lighthouse Business Manager. LBM is a restaurant management tool that handles every aspect of the hospitality business. It covers marketing, gift cards, reservations, scheduling, sales, reports and even short term business loans.
Shift4: LBM Custom Gift Card Creator
Shift 4 Payments has a backend restaurant management tool called Lighthouse Business Manager, LBM for short. Shift 4 wanted to give restaurants the ability to create and sell digital and/or physical gift cards and use LBM as the primary hub for gift cards.
Baxter: Touch Screen Medical Device Settings
As a medical devices company Baxter is constantly trying to modernize their catalog. They had a pump control center called Starling that has been on the market for 15ish years. Jellyfish is their effort to upgrade Starling and bring into the modern era.
Viewpoint Service Tech: Mobile Application
Viewpoint’s Service Tech was a 20 year old web based application that needed to be converted to a mobile application. Service Tech allowed users to login and see what jobs they had to perform for the day. The original Service Tech accomplished that, but it was not mobile friendly and lacked several important features.
Other Work
Some smaller or older project I think are still worth showing.
Baxter: IQ Enterprise
Hospital management application
IQE allows nurses to monitor patients, clinicians to connect medical devices to patient or IT departments can control network settings.
Viewpoint: Teams Mobile App
After a major customer complained to the mobile lead I was tasked with updating the navigation by streamlining it.
Viewpoint: Tablet Time Entry Kiosk Mode
Construction Time Management Tool
Kiosk mode can be used on tablet or mobile device allowing a crew member to log in, selects their job and clocks in or out.
Shift 4: LBM Interviews
User Interviews for Research
As a part of the LBM Next project I conducted a series of interviews with users so I could better understand user needs.
Viewpoint: Error Screens
Universal Error Screens for Viewpoint 1
Viewpoint wanted to improve their error screens. The original error screens were a roadblock that didn’t allow the user to go anywhere.
Baxter: ShareSource
At Home Dialysis Tracking Software
Sharesource helped medical professionals track at home dialysis patients progress and remotely adjust device settings.
Eligo Energy: Customer Sign Up (Coming Soon!)
Independent Energy Reseller
Eli Energy was struggling with conversion rates. I designed a series of flows and screens to increase customer engagement and conversion.
Cisco: Customer Support Portal
Self Service Support Portal
I re-architected the navigation of Cisco’s Customer Support Portal to make it a search based navigation.
Jirav: New Feature Announcement
Highlight New Application Features
Jirav released new application features every 2-4 weeks. I created a simple design to inform users when new features were released.
Jirav: UX Design Process
Design Collaboration
Jirav had never worked with a UX designer before me. I put together a process manual to help everyone understand how to work with me.
Jirav: Collaboration Tool (Coming Soon!)
Improved Financial Data Modeling
Tool allowing multiple individuals to work on a financial data model simultaneously. A user can assign & track tasks.
Viewpoint: Form Creator
Construction Project Management Forms
Recreate Viewpoint’s form creator making it easier to use while not doing anything that impacts backed functionality.