Michael Hough

ui designer | ux architect | visual designer

About Me

I am a UI/UX & Visual Designer with over 22 years experience designing responsive websites, mobile & web based applications. I have experience taking a project through its entire life cycle from concept to completion. I also address interaction design, sitemaps, create sketches, wireframes, visual designs and prototypes all while employing the best UX practices.

Full Time Experience 2014 — 2017, 2018 — Present

Baxter

2022 — Present

Senior Principal User Experience Designer

Converted application visual design to dark mode themes
Assisted with user research by drafting questions for usability testing
Collaborated with design system implementation
Collaborate with developers to improve design/development communications
Created an audit system to QA UI development

Shift4 Payments

2021 — 2022

Senior Product Designer

Performed user research by interviewing customers and doing user tests
Designed a gift card creation and sales tool
Designed a loan application tool
Performed user research on Lighthouse Business Manager by doing a UX analysis, creating wireframes & user flows, conducting user interviews and creating a new menu structure

Jirav

2020 — 2021

Senior User Experience Designer

Performed user research by interviewing customers and doing user tests
Designed a collaboration tool for adding financial data
Designed a new feature announcement tool
Designed a new tool to add financial drivers to data models
Performed a UX analysis and designed several updates to fix issues

ViewPoint

2018 — 2020

Senior User Experience Designer

Created and ran multiple user tests on mobile applications
Designed a streamlined mobile navigation for primary mobile app allowing users to customize which links they want as favorites
Designed a multi app strategy for ViewPoint’s mobile applications
Redesigned a form builder allowing users to create their own forms
Designed mobile app to help service technicians
Designed mobile clock in/clock out system for construction sites
Researched and designed standard application error screen

Oracle/Textura

2018 — 2020

Senior User Experience Designer/Architect

Set up and ran a UX group bringing designers and developers together to facilitate a more collaborative environment
Lead efforts to create a cohesive style guide to bring all applications under the same look while fixing several usability issues
Work with product owners to create a better user experience as well as more visually appealing applications
Created a two factor authentication system for banking application

Consulting and Contracting 2000 — 2014, 2017 — 2018

Baxter

UI/UX/Interaction Designer

Worked on medical device software to improve its overall functionality
Restructured application navigation to simplify user interactions
Recreated the user flows to make processes simpler for users
Worked with subject matter expert to restructure patient data to simplify how it is presented
Simplified navigating between patients

Cisco

UI/UX/Visual Designer

Recreated Cisco’s Customer Support portal
Simplified the case creation process by converting to a search based system allowing users to have more autonomy
Added a functional case details page allowing users to progress their cases
Collaborated with developers to allow the functionality of the designs to work within Pega the system used to manage the portal
Created project specific style guide matching Cisco’s UI kit

Aeon Hewitt

UI/UX/Visual Designer and Front End Developer

Collaborated with Hewitt’s two top salesmen to redesign their internal sales tool
Redesigned Senior Navigators website simplifying the process to search and sign up for Medicare supplemental insurance

Coupon Trade

UI/UX/Visual Designer and Project Manager

Oversaw a team of designers and developers and monitored projects and deliverables
Trained print designers how to be web designers
Created all user flows for e-commerce site including:
- Creating an account
- Advanced search & filtering
- Posting a product
- Making a purchase
Lead site design efforts
Designed and animated Flash banner ads

Additional Contracting Roles

My roles in these companies varied from: UX/Visual Designer & Animator, UI/UX Interac- tion/Visual Designer, Visual Designer & Front End Developer, Web Designer & Front End Developer, Email Designer & Front End Developer or Web Designer & Animator.

Future Finance
Discover Financial
MTC Performance
CVS Caremark
Personalization Mall
Rowe International

Newark
Motorola
Razorfish
Walgreen’s
Digitas

American Medical Assoc
Tribal DDB
Next Wave Media
Office Depot Max
Argonne Labs

My Skills

ux design

research
task analysis
information architecture
interaction design
personas

ui design

wireframes
prototypes
interface design
responsive design

visual design

typography
color selection
style guides

development

basic html
basic CSS

programs

Figma
Balsamiq
Photoshop
Dreamweaver
InDesign
Adobe Experience Design
Adobe Animate
Sketch
InVision
MS Office

Education

Bachelor of Fine Arts

Illinois Institute of Art; Chicago, IL June 2000

Degree: Multimedia Production and Web Design